Shumate Mechanical

Warn

Twilio

Investigating - We are experiencing SMS delivery delays when sending messages to Entel in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Dec 20, 2025 - 17:38 PST

Last update on Dec 21, 2025 4:42 AM

Warn

ConnectWise

We are experiencing a possible issue with Co-Managed Backup NOC services that appears to be causing Acronis tickets not getting synced into Asio for certain partners. CW NOC team is following up with Acronis, and we will follow up with more information as soon as more updates are available.

Last update on Dec 21, 2025 4:44 AM

Warn

Kaseya

Monitoring - The Kaseya R&D team have temporarily decreased the daily backup frequency on pod ‘des1-saas-p1' from 3x per day to 2x per day to allow SharePoint services to stabilize. The team is monitoring closely after the changes were implemented and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod. Dec 19, 2025 - 15:14 EST

Last update on Dec 21, 2025 4:39 AM